Need Help?
Read below for advice on using RDA Learning
Using RDA Learning
Welcome to RDA Learning. Whether you’re completing required training, developing your knowledge or exploring something new, here’s everything you need to know to get started.
01
Find a course
Select All Courses to browse the learning available. Use the filters to find learning by topic and choose the course you’d like to complete.
02
Register or log in
You’ll need your own RDA Learning account so we can record your progress, completions and certificates. This is different to your My-RDA account.
03
Work through your course
Follow the course in order and complete each lesson, topic or activity. Courses may include videos, interactive content, scenarios and other learning activities.
04
Mark lessons complete
When you see Mark Complete, select it once you’ve finished everything on the page. Some eLearning activities record completion automatically, so you won’t always see this button.
05
Complete activities
Look out for scenarios and interactive activities throughout your learning. Follow the instructions on screen and make sure you’ve completed everything before moving on.
06
Complete any quizzes
Some courses include a quiz to check your understanding. Where a pass mark applies, you’ll need to achieve it before the course can be completed.
07
Finish your course
Once you’ve completed all the required learning, your course should show as 100% complete. Where a certificate is available, you’ll then be able to access it for your records.
08
Choose what's next
Ready for more? Return to All Courses to explore further learning, refresh your knowledge or continue your RDA coaching and development journey.
Forgotten your password or having trouble accessing your account? First check you aren’t trying to log in with your My-RDA account.
Finished the learning but your progress isn’t showing as 100%?
Find out where certificates are stored and how to access a replacement.
Having trouble opening a course, video or interactive activity?
🎓 Completed your course?
If your course includes a certificate, you can access it from My Account after completing all the required learning.
View My Account →
Still need some help?
We're happy to help. To help us resolve your query quickly, please tell us which course you're using, what you were trying to do and what happened. If possible, include a screenshot.
Email the Membership Services team at groupsupport@rda.org.uk
Or call 01926 492915
"Since I have been volunteering with RDA it has opened my eyes to how everything can and should be. It has taught me so much, that's why I love RDA"
James Wiseman - Park Lane RDA